Standard Terms

Non-account customers pay freight before dispatch. Cash-on-delivery of transport charges is not offered unless a contract says otherwise.

Corporate Accounts

Approved accounts may receive Net-15 or Net-30 terms after credit checks. Late balances can pause cargo, apply a carrier’s lien, and attract monthly late fees.

Currency, Adjustments, and Disputes

Quotes may be issued in USD, EUR, or GBP. Card or bank conversion fees are charged by the payer’s provider, not by us.

If actual weight or dimensions exceed the booking, additional freight is due before the cargo continues. Storage can accrue when cargo waits on unpaid duties or missing documents.

Invoice disputes should be raised in writing within 14 days. Undisputed amounts remain payable while the rest is reviewed.

Questions? Visit our Contact page or email support@trackingwebscript.com.